Reference

Your Rights and Our Legal Commitments

Every account on 0auth operates under a clear legal framework — covering data handling, jurisdiction, and your rights as an account holder.

Account TermsPrivacy PolicyData RetentionJurisdiction ClauseContact Rights

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How Our Legal Terms Apply to You

0auth Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with 0auth, you enter into a binding agreement that governs how we collect, store, and process your personal data — including payment details submitted via UPI, Paytm, or PhonePe. Our terms are written under applicable jurisdiction and are enforceable where local

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law recognises digital account agreements. We do not share your financial data with third parties outside our payment processing chain. Any transaction record — whether a UPI deposit or a PhonePe withdrawal request — is retained for the period required by applicable law, then securely deleted.
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By using our platform, you acknowledge these terms and your right to withdraw consent at any time by contacting our legal team directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT

Reach Us on Policy and Account Matters

If you have a question about your legal rights, a data request, or need clarification on any clause in our terms, our policy team is reachable…

HOW WE HANDLE THIS

Data, Security and Account Integrity at 0auth

Our approach to legal compliance is built on transparency and verifiable practices — not abstract assurances. Here is specifically how we manage the areas that matter most to your account.

Data Collection Scope

We collect only the data required to operate your account — name, contact details, and payment method identifiers such as your linked UPI or Paytm handle. No additional data is collected without explicit consent from you.

Cookie Policy

Our site uses functional and analytics cookies only. You can adjust cookie preferences at any time via the banner on your first visit or through the cookie settings page in your account area.

Account Security

Account access is protected by two-factor authentication. Any login from an unrecognised device triggers a verification step via your registered mobile number, keeping unauthorised access attempts blocked at the session level.

Data Retention Schedule

Transaction records and account data are retained for the period mandated by applicable law. Once that period expires, data is permanently deleted from our servers — you can request confirmation of deletion in writing.

Who to Contact

For all legal and data matters, your primary contact is our Data Policy Officer reachable via the email address on our contact page. Response time for formal requests is within 72 working hours.

Requesting Changes

You have the right to correct, update, or request erasure of your personal data at any time. Submit your request through the account dashboard or by emailing the policy team with your registered account details.

Legal and Policy Questions We Hear Most

These are the questions our account holders ask most often about their rights, our data practices, and how our legal terms work in practice. If your question is not here, reach out to our policy team directly.

We collect your name, contact details, and payment identifiers — such as your UPI handle or Paytm number — needed to operate your account. No data beyond what is operationally required is stored without your explicit consent.

Yes. Submit a data access request via your account dashboard or by emailing the policy team. We will compile and send your data summary within the timeframe required under applicable law, typically within 30 days.

Records are retained for the duration mandated by the jurisdiction governing your account. After that period, data is permanently deleted. You may request written confirmation of deletion once the retention window has closed.

Our terms operate under the jurisdiction stated in the full legal agreement available on your account page. Access to the platform and enforceability of terms depend on local law and apply where local law permits.

Log in to your account, go to the data settings section, and submit a correction or erasure request. Alternatively, email the policy team with your registered account details and the specific change or deletion you are requesting.

Payment identifiers are shared only with the payment processor required to complete your transaction — UPI, Paytm, or PhonePe as applicable. They are never sold or shared with unrelated third parties outside our processing chain.

Submit an account closure request through the dashboard or in writing to our policy team. Closure is processed within the legally required window, after which personal data is deleted subject to any mandatory retention obligations under local law.

Your Rights and Our Legal Commitments

Reach Us on Policy and Account Matters

Data, Security and Account Integrity at 0auth

Data Collection Scope

Cookie Policy

Account Security

Data Retention Schedule

Who to Contact

Requesting Changes

Legal and Policy Questions We Hear Most

01 What data does 0auth collect when I open an account?

02 Can I request a copy of my personal data held by 0auth?

03 How long does 0auth keep my account and transaction records?

04 Under which jurisdiction do 0auth terms apply?

05 How do I request correction or erasure of my personal data?

06 Are my UPI or PhonePe payment details shared with third parties?

07 How do I close my account and have my data removed?

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